The role of eDiscovery Administrator is a key role in the Digital Forensic and Investigation Response (DFIR) team. You will be working as part of a small team supporting the DFIR Manager and the wider organization across several different areas including litigation support, Subject Data Access Requests and internal investigations. You will be responsible for reporting to key internal stakeholders, including Legal and Human Resources on a diverse range of issues. You will be required to work closely with external stakeholders, including the organization’s I.T. Services provider to ensure that a mutually beneficial working relationship is maintained.

To be successful in this role you will have experience of working within the Electronic Data Reference Model (EDRM) to provide eDiscovery services in a corporate environment. You will be a committed problem solver and able to work independently to achieve the desired goals in an agreed time frame.

The successful candidate will be able to carry a large caseload and be able to prioritize tasks to ensure that critical deadlines are met to minimize reputational damage to the organization. You will also present a professional, capable, and approachable demeanor to others to ensure that all engagements with both internal and external stakeholders reflect positively on yourself, the DFIR Team and Visa Europe.

Essential Functions

• Assume responsibility for the management of the in-house eDiscovery platform.

• Collaboratively identify the needs of the referrer and design a strategy to meet those needs.

• Identify, collect, and preserve data from existing systems in a compliant and defensible manner.

• Analyze data to meet the strategic needs of the organization whilst maintaining an open mind as to possible solutions and the eventual outcome.

• Report findings both verbally and in writing in a manner appropriate to the knowledge and experience of the audience.

• Advise senior management, where appropriate, to ensure that normal business processes comply with current best practice.

• Train and advise internal stakeholders to ensure efficient use of the eDiscovery platform to meet the stated needs.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.