Service Desk Manager
Posted 13/06/2024 by Adria Solutions Ltd
- Salary:
- £45,000 - £55,000/annum
- Location:
- Manchester
- Job Type:
- Permanent
Manage team goals, provide feedback, and support development. Maintain records and create a knowledge base. Drive continuous service improvement. Manage major incidents with the service delivery team. Handle escalated queries and concerns. Update service desk documentation. Identify and … more