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Posted 14/06/2024 by Flotek
If you are unable to assist, you will be responsible taking all relevant information from the client and passing it through to the engineering team. Key Responsibilities. Answering the phone to inbound calls from customers who require technical help. Ensuring customer faults and incidents … more
Posted 3 days ago by Flotek
Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues. Create and maintain detailed records of user requests and reported issues in a ticketing system. Prioritise and categorize tickets based on urgency and impact. Create … more
