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Displaying 1-5 of 5 jobs
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Posted 17/06/2024 by Carbon 60
Deal with potentially complex and technical pension related complaints. In conjunction with the team leader(s), ensure that all service level agreements (SLAs) and performance standards are achieved. Deputise in the absence of the team leader. Be a senior point of reference on technical … more
Posted a week ago by Hays Technology
This is to look at the people side of change, rather than a technical individual. This roles involves engaging with stakeholders across the university across several departments to understand the impact of change. Experience with student systems change will be an advantage, specifically … more
Posted a week ago by Matchtech
This role is primarily focused on technical consulting and providing hands-on support for the CRM system of SAP and Data Analysis ensuring smooth operations and continuous innovation of the system and processes. Key Responsibilities. Manage requests related to the Customer Service … more
Posted 21/06/2024 by Service Care Solutions
Network Management: Utilise network management tools to collect and report on network load and Voice statistics, model performance, and ensure adherence to Service Level Agreements (SLAs). Operational Problem-Solving: Identify and resolve network or Voice issues to support … more
Posted a week ago by WWF
As a CRM Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our new customer relationship management (CRM) system and documentation during the Implementation and Business Change stages. You will work closely with the Business Analyst and … more
