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Displaying 1-25 of 26 jobs
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Posted 13/06/2024 by Adria Solutions Ltd
Service Desk Manager. We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs. This role will mainly be … more
Posted 13/06/2024 by Nationwide Platforms
We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office. The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardware to ensure that the user base … more
Posted 17/06/2024 by Context Recruitment
Service Desk Manager - London. £50,000 - £60,000 PA. Service Desk Manager sought by a well-known and public-facing organisation with numerous sites spread across the county. The business is involved in significant, complex and critical logistical operations. As a … more
Posted 18/06/2024 by ABS Commercial Solutions
The are looking for a Service Desk Manager to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be at the helm of a dedicated service desk team, … more
Posted 18/06/2024 by CV Screen Ltd
IT Service Desk Manager. Hatfield / Hertfordshire. Up to £55,000 + Excellent Prospects. CV Screen is recruiting for an IT Service Desk Manager who will have previous experience within an MSP / IT Services businesses. The role is office based and located … more
Posted 2 days ago by CBSbutler Holdings Limited trading as CBSbutler
Ability to work autonomously. 1st/2nd level operations experience with Application support team or service desk. Experience of working to SLA's. Problem determination skills. Self motivation. Ownership and management - Able to work alone on tasks once trained. Methodical - Common … more
Posted 25/06/2024 by Austin Fraser
Dealing with escalations/tickets from the Service Desk. Supporting tech stacks such as Windows OS, O365 (Azure AD, Exchange, Teams, OneDrive. Building/Setting up new laptops. Mobile Device Management (MDM. Using Intune/SCCM to push out updates. If you are interested in the role and … more
Posted 21/06/2024 by In Technology Group
Identify and escalate repeat issues or service risks into service management teams. Sharing knowledge with team colleagues and provide coaching where needed, while managing the knowledgebase. Manage several scheduled tasks for customers, designed to ensure that the customers … more
Posted a week ago by Magpie Recruitment
Provide support via Service Desk/Help Desk for business issues and queries as needed. Qualifications and Experience. Relevant experience in Information Technology, Business Analysis, or a related field. Strong understanding of the software development lifecycle (SDLC) and … more
Posted a week ago by TalentTrade Recruitment Limited
This is a fantastic opportunity to join a rapidly expanding professional services company who are strengthening their security posture in a cloud centric environment. Reporting into the Head of IT Security for the UK, The Security Operations Manager will be leading a team of 2 and will be … more
Posted yesterday by Crimson
This position will oversee IT service management, including the IT Service Desk, and manage the clients IT infrastructure to ensure the performance, security, and availability of essential IT services. You will oversee the daily management and continuous … more
Posted a week ago by Michael Page
This is a rare opportunity for a Senior IT Infrastructure Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client partnerships. The role will be heavily project-focused, where you will get the chance to work daily with a wide variety of … more
Posted 3 days ago by Michael Page
IT Service Delivery Manager (ITIL, Major Incidents, Service Improvement. Permanent - £50,000 to £60,000. Greater Manchester (commutable from Wigan, Chorley, Warrington, Bolton, Ormskirk, St Helens, Salford, Manchester. Client Details. From humble beginnings to becoming an award … more
Posted 17/06/2024 by Cordius
Manage relationships with vendors, outsourcers, and contractors to secure necessary infrastructure products and services. Proactively manage telecom, security, and alarm providers, auditing service levels and negotiating contracts for senior management approval. Ensure all systems … more
Posted 5 hours ago by Hays Technology
As a 2nd line engineer you will be resolving hardware and software related issues and incidents, traveling to different sites to assist with 2nd line support, project tasks, to resolve incidents and service requests. Key Responsibilities. Acting as 1st and 2nd line technical support. … more
Posted a week ago by IntaPeople
Service Asset & Configuration Manager. City of London - 2 days p/week in the office & home working. £75,000-£80,000 & benefits. The Role. We are looking for an experienced Service Asset & Configuration Manager to join our clients growing team. This pivotal role will establish and … more
Posted 20/06/2024 by Michael Page
IT Service Delivery Manager (ITIL, Major Incidents, Service Improvement. Permanent - £50,000 to £55,000. Greater Manchester (commutable from Wigan, Chorley, Warrington, Bolton, Ormskirk, St Helens, Salford, Manchester. Client Details. From humble beginnings to becoming an award … more
Posted 25/06/2024 by Franklin Fitch
Serve as the point of escalation for user support requests via our service desk ticketing system. Play a key role in planning and executing IT projects. Document processes and procedures, and help review and enhance existing documentation. Deploy patches on hardware, software, … more
Posted a week ago by Eligo Recruitment Ltd
Manage the help desk and document all user requests coming in. Elevate user requests to the appropriate person until resolved. Monitor and support security tools including umbrella and antivirus. Ensure all Zoom room meetings are operational and provide technical hardware and software … more
Posted 21/06/2024 by Tilt Recruitment
Do you have excellent Customer service skills and a passion for IT Support and leadership. If you have Service Desk/Delivery management experience, and pride yourself on going the extra mile for your user base, this could be the perfect new challenge for you. We've been … more
Posted 18/06/2024 by TVS SCS
We are looking for an IT Incident and Problem Manager to come and support our wider IT Service Delivery function and assume day to day responsibility for overseeing the response and management of Major Incident that have significant impact to our business operations and production … more
Posted 12/06/2024 by ALLEGIANCE TECHNOLOGY LTD
At least 5 years of experience in IT management, preferably within a legal or professional services environment. Strong knowledge of IT infrastructure, networking, and security. Proven experience with project management and leading IT projects. Experience with legal practice management … more
Posted 19/06/2024 by Jet Press Ltd
Configuration – Oversee the installation and configuration of desktop/server environments. 3rd Party Supplier Management – Liaising with 3rd parties including phone service providers, web developers, etc. Ensuring that services meet business requirements and are cost effective. … more
Posted a week ago by Integral Recruitment Ltd
Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rd Line, Service Desk, Helpdesk, Help Desk, PC, Windows, Mac, Active Directory, Cloud, Office 365, Server, Azure. My … more
Posted 5 days ago by AJ Bell Business Solutions Limited
We are pleased to announce a new senior manager position, Head of IT Services, in the Manchester Technology Services area. This role will report the IT Infrastructure and Services Director. What does the role involve. Leadership and Team Management. Lead, mentor, and … more
