2nd Line Support
Posted just now by Acora
- Location:
- NR7, Sprowston, Norfolk (1 mile)
- Job Type:
- Permanent
To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy. To resolve cases raised through our Proactive Monitoring system. Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs. Achieving individual … more
