2nd Line Support Engineer
Posted 3 days ago by Modern Networks Ltd
- Salary:
- £28,369 - £32,406/annum
- Location:
- Hitchin, Hertfordshire
- Job Type:
- Permanent
Provide a technical escalation point for 1st line team members and ensure technical escalations to 3rd Line are informative and precise. To ensure adherence to customer escalation procedures. Respond to escalated, complex and high impact issues within SLA. Assist in ensuring due … more