Service Desk Engineers - 1st & 2nd Line
Posted 2 days ago by Akkodis
- Salary:
- £25,000 - £35,000/annum
- Location:
- Stoke-on-Trent, Staffordshire
- Job Type:
- Permanent
Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles.. The Requirements. Strong interpersonal … more