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Posted yesterday by Exponential-e
Provide 1st and a level of 2nd Line remote desktop support. Work in a rotation to provide on-site 1st Line Service Desk support. Primarily responsible for managing and owning support tickets and driving customer issues through to resolution. Escalate issues and involve … more
Posted yesterday by South West Water Limited
Reporting to the Service Desk Manager, you will accurately capture issues and exhaust all options for resolution at the first point of contact, demonstrating empathy and a genuine passion for delivering great IT support service to all of your 3,000 colleagues. This position … more
